Luxurious private villa for 6 guests situated on the beach of Koh Chang, Thailand

Terms & Conditions

Contract of Hire

By completing an on-line reservation, e-mail, telephone or written confirmation of booking, you accept these Terms and Conditions as a binding contract between the villa owner and all persons named on the reservation or booking form and represented by the lead guest.

Confirmation of Booking

Your booking is only confirmed upon receipt of your deposit. Confirmation of such will be sent by email or other electronic means and will state the balance to be paid and the due date. On receipt of a written request your booking will be held provisionally for five days or until the deposit is confirmed whichever is earlier.

Deposit

A non-refundable deposit of 25% is required for bookings made more than eight weeks prior to the commencement date. The final balance is to be paid eight weeks prior to the commencement date. Failure to make the final payment will entitle the owner to cancel the booking at their discretion and without prejudice. Any booking made less than eight weeks from the commencement date will require full payment.

Security Deposit

A security deposit of THB 15,000 will be required and will be held against payment for any damage to the property, breakage of furnishings or excessive cleaning requirements during the guests stay. It is the responsibility of all guests to treat the property with care and to pay in full, for any damage or breakage that may have occurred during their stay. The security deposit will be refunded having deducted the cost of water and electricity and any other items under this section.

Check-In and Check-Out

Check-in time is 14:00 and check-out time is 11:00. Any change to these times requires the prior approval of the villa manager and will depend on availability.

Occupancy

Occupancy is strictly limited to the number of persons listed on the booking form. Under no circumstances may the number of persons be increased without the prior written approval of the owners.

Responsibility

The owners or its agents are not responsible for any loss or damage to any personal items, equipment or property belonging to the guests during their stay. Nor can the owner or its agents be held responsible for any circumstances beyond their control including, but not limited to, any delays or cancellations of any form of transport getting to or from the villa, any civil disturbances, fire, floods, severe weather or the failure of any machinery or equipment.

Insurance

The villa hire does not include any form of personal insurance for its guests and they are strongly advised to take out their own comprehensive insurance to protect against all risks that they may encounter during their stay.

Owner Cancellation

Under exceptional circumstances it may be required for the owner to make a cancellation of a booking. Should this occur, the owner will refund in full any deposit that has already been paid, but will not be liable for any other associated costs.

Owner's Rights

The owners or its agents have the right of access at any time having due regard to the privacy and convenience of the guests party. The owner or its agents reserve the right to require any person to leave the premises should any of the guests or their visitors be causing excessive damage, noise or be conducting any illegal activities.

Awning

Correct use of the electric awning is the responsibility of the guests. Any damage howsoever caused during use will be paid for by the guests. The awning should not be used during periods of high wind, by children or left open when the villa is unoccupied.

Cleaning and Laundry

Included in the rental is cleaning of the villa and the change of bed linen and towels once a week; cleaning takes place three times a week on a Tuesday, Thursday and Saturday. Laundry can be arranged locally with the villa manager and paid in cash.

Airbnb/Agency Bookings

When bookings are made through Airbnb or other agencies, their relevant Terms and Conditions will supersede any conflicting Terms and Conditions stated in this form for Chang Island Villa.

Animals

No animals are permitted in the villa or on the grounds.